Almost all companies want a culture of continuous improvement (CI) – yet so few have it. Why is that then?
Here are our top 5 reasons that prevent you from creating a culture of CI:
1.You don’t invest in training people
Improvement is a skill like any other. Some people have a bit of a natural gift for it – most of us need to be trained. It doesn’t have to be expensive in this day and age and the return on investment you’ll get will far exceed the training cost. It’s also far cheaper to have a Lean Six Sigma training provider deliver the training at your workplace.
Usain Bolt had just dominated the athetlics world championships (again) and I came across this fantastic piece by David Rhodes* at the BBC. Read More
This morning, it was British Airways.
A little while ago, I was preparing for an important phone call and I thought to myself – I might record this so I can review it later and be sure I missed nothing.
I’ve not needed to do this before, but since my iPhone is capable of recording and storing videos, I assumed that there would be some functionality that would enable to record calls.
Nope. Nup. Nada.