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Improvement Archives - Lean Consulting

That's Non-Value Adding Activity Blog

“That’s Non-Value Adding Activity”

By Lean, Process Improvement, Value Adding Activity
If I’m being honest, I’ve never heard anyone outside of a Continuous Improvement function say that – unless they were trained in Lean Six Sigma (LSS). And yet it is fundamental to improving your product or service; either the speed in which it’s produced, the cost in which you produce it or the quality in which it was produced.

Value Adding’ is a task that is taken toward a service or product that adds value to the end state of that product. Ultimately you need to ask yourself the question, is my customer willing to pay for the service this area is providing? If the answer to that question is no, then it’s a ‘Non-Value Adding’ step.

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So... what do you do?

So… What do you do?

By Communication, Continuous Improvement, High Performance, Performance

In the past 7 years as a Lean Continuous Improvement (CI) practitioner, the most common question I get asked is, “So… What is it you do in your role?”  Usually, in response to this question,  I pause for a moment and tend to describe the technical aspects of my job, whether it be: achieving financial benefits through the delivery of projects, releasing capacity through streamlining processes, describing my role as a Lean Six Sigma Black Belt and the list most definitely goes on.  In all cases: I’m often greeted with a blank face, disinterest, statements such as “that sounds complicated” and then the topic of conversation quickly changes to something different and more likely understood by the unaffiliated.

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