If you’re not already familiar with the tech – Robotic Process Automation (RPA) is a new class of software that can be easily programmed to complete the tasks of a person.
It interfaces with any and every other piece of software you have – the exact same way your staff do. It logs into the User Interface and performs the same tasks, the same way.
Of course there is no physical robot sitting at a desk, instead, a ‘robot’ is a single licence for the software. Like a person, a Robot can only complete one task at a time.