How Robotic Process Automation Works

What is Robotic Process Automation (RPA)?

Robotic Process Automation or RPA is the technology that automates activities or tasks which were formerly performed by humans. By using a ‘robot’ or ‘bots,’ RPA runs in application software and interacts with the task the same way a human would by following a sequence of instructions required to complete the job.

Purpose of RPA

‘Bots’ or software robots are used in Robotic Process Automation (RPA) to carry out repetitive tasks such as creating and sending invoices, updating records and sending emails instead of your staff having to do them.

Building/Developing ‘Bots’

Automation Developers design a detailed set of logic-driven instructions and decision-making based conditions in line with the process requirement.


Robotic Process Automation has the capability to use Artificial Intelligence (AI) and decide how to respond to different parts of a process – by analysing the data from the user interface and makes a decision based on the logic that was implemented by the developer.

RPA in Organisations

Robotic Process Automation is adaptable to a range of industries and easy to implement. Businesses may use RPA in a way that is unique to their organisation processes, however other businesses may use it to complete mundane tasks such as payroll processes or writing databases.

RPA & Processes

Determining what processes should be automated is key. The process is being automated has to add value to the business.

RPA Benefits

Using RPA in your business introduces a collection of advantages such as freeing up the time of skilled staff – focusing on more on intellectual tasks rather than repetitive, mundane tasks. Also, automating processes provides a more cost-effective alternative to outsourcing and off sourcing these jobs. With ‘bots’ working 24/7, it decreases running cost and increase efficiency.