Healthcare

Using our expertise on Lean Training, Consulting and Automation, we’ve helped our clients to create a Continuous Improvement culture.

Case Studies

Bupa

CRF Health

The team are very easy to work with and all have credibility and an engaging style. I've really enjoyed working with the team.

Program Manager, Medical Services

I really enjoyed the session. It has given me a lot to think about with my coaching and a great new angle to approach performance. I would, in fact, say that I found it fascinating that we are able to look at our calls in that amount of detail.

Team Leader, Call Centre, Financial Services

The consultant has been excellent throughout the time he has worked with my team. Together, we have driven change and broken down barriers throughout the company, and this has returned great results over the last year.

Service Team Manager, Medical Services

The Lean Training course was great and I've come away from that with lots of energy and passion. I'm now looking forward to applying this to my work.

Fraud Controls Consultant, Financial Services

I feel LEAN is really valuable to any organisation and can give a fresh perspective to business processes that support the reduction in failure demand whilst balancing the needs of the customer and business.

Customer Service Manager, Medical Services

Our Approach to Lean Consulting

We utilise a wide range methodology, tools and techniques to provide services to our clients. Some are well-known approaches such as DMAIC or PDCA, others are bespoke to Lean Consulting and have been developed and refined over the years to provide maximum results for our clients.

Our Approach

About Lean – Process Improvement

No doubt you are familiar with the term ‘Lean’. It’s become a popular terminology for change in today’s corporate culture.

About Lean

About Six Sigma

Six Sigma is an analytical approach to performance improvement and when used with Lean Management Techniques, it is a powerful tool for improving the performance of your business.

About Six Sigma