We have a unique approach to ‘getting knowledge’ of your organisation:
What is the organisation here to do? Does everyone share the same view?
2 Understand the Customer
What matters to the customer? What do they say on the phone?
3 What do we Measure?
Do we Measure the ‘right things’? Do we measure ‘what matters to customers?
…why do we measure what we do?
Our consultants have a wide and varied background of working in a diverse range of industries such as:
Life and Pensions
Each new Operation we encounter confirms to us that it doesn’t matter if you are selling elephants or servicing car insurance, you face the same issues as every other operation. All operations can benefit from Lean Consultings’ services.