PRACTICAL SKILLS TRAINING

Performance Management Training

Most people become a manager because they have been with an organisation long enough and because they are good at the job they were there to do.

Unfortunately, neither of these criteria matter when it comes to selecting a good manager. Furthermore – there is a distinct lack of investment in training managers in the first place.

This leaves you with a situation where managers are learning on the job – picking up good habits from others, but unfortunately, picking up bad habits too.

The good news is – you can be trained to be a better manager. Even if you are naturally adept at Management, or if you are not – our course will help you understand the nuances of your role as a manager as well as give you practical tools and techniques to make you a better leader.

Performance Management
it’s not magic, it’s a set of processes and learnings that help you getthe most out of your employees

Leadership Skills
most people aren’t born leaders, they are created. Learn what it takes to be a leader

Driving high performance
pushing everyone to work harder only gets you so fa. Learn how to engage your staff to drive high performance

The Art of giving feedback
it really can be an art. Learn helpful techniques to improve your giving of feedback

Self awareness
learn more about yourself and how your interpret and react to situations

Time Management
lack of time is themost common reasons or excuses as to why performance management is not completed

isoPNG

ISO
aligned

Aligned to ISO 13053 Quantitative methods in process improvement – six sigma standard

Lean Training Certified

Personal
Development

Boost your professional development and increase your earning potential with a recognised Lean Six Sigma certification

Project Completion

Project
Completion

Use your newly found Lean Six Sigma skills to complete improvement project and increase customer satisfaction

leanSixSigmaExperts

Lean Six Sigma
Experts

This is all our experts do – and they practise it for a living. You’ll get to learn from the best in the industry

Lean Training Certified

Get
Certified

Receive a Certificate – Practice what you learn

lean Templates

Free
Templates

All our courses come complete with a suite of templates that you can use after the course

Days

Day 1

Your roles as a manager

  • Inputs + Relationships = Outputs
  • Judgement calls
  • Rapport
  • Feedback skills
  • Personalities
  • In & Out groups
Day 2

Time Management

  • 121 structure
  • 121 approach and preparation
  • 121 demo
  • SMART actions
  • What and Why preparation
Day 3

Role Playing newly learned skills in a safe environment

4021
People trained
21
Courses offered
234
Modules of learning created
25
Amazing clients
165
Improvement projects completed
37
Awesome consultants who’ve worked for us

"The [Lean Training] course was great and I’ve come away from that with lots of energy and passion, I’m now looking forward to applying this to my work."

Fraud Controls Consultant, Financial Services

The consultant has been excellent throughout the time he has worked with my team. Together we have driven change and broken down barriers throughout the company and this has returned great results over the last year.

Service Team Manager, Medical Services

I feel LEAN is really valuable to any organisation and can give a fresh perspective to business processes that supports reduction in failure demand whilst balancing the needs of the customer and business.

Customer Service Manager, Medical Services

"I really enjoyed the session, it has given me a lot to think about with my coaching and a great new angle to approach performance. I would in fact say that I found it fascinating that we able to look at our calls in that amount of detail."

Team Leader, Call Centre, Financial Services

Team are very easy to work with and all have credibility and an engaging style. I've really enjoyed working with the team.

Program Manager, Medical Services

Our Approach to Lean Consulting

We utilise a wide range methodologies, tools and techniques to provide services to our clients. Some are well-known approaches such as DMAIC or PDCA, others are bespoke to Lean Consulting and have been developed and refined over the years to provide maximum results for our clients.

Our Approach

About Lean – Process Improvement

No doubt you are familiar with the term ‘Lean’. It’s become a popular terminology for change in today’s corporate culture.

About Lean

About Six Sigma

Six Sigma is an analytical approach to performance improvement and when used with Lean Management Techniques, it is a powerful tool for improving the performance of your business.

About Six Sigma