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Transcript

Hi Everyone! my name is Ben Hart. I am a Consultant for Lean Consulting and I want to put together a little video around an observation I had from my Personal Trainer.

So just after Christmas, I put on a bit of Christmas weight and I wanted to lose it so, I got in touch with my friend who’s a PT and he does a few things in the fitness world.

One of the things I took away; I never really assumed that they really understand what a really good service delivery was. Despite it being such a huge industry and with thin being an independent trader, I never really give credit to him.

One of the things I found really amazing was one of the core principles of great service delivery just day-to-day and they don’t know all the terminology. He couldn’t quote any Kaizen to me but he understands the principles of great delivery and how it applies to me.

So, when we were talking about what I wanted to achieve which I’ve got a few things like weight loss, muscle gain and general fitness enquiries and what he did were put a set of measures that are aligned to what I wanted so he’d measure the circumference of my stomach, my tummy – not actually my inside stomach and things like how fast I run 5k. How much I could lift, and these are the outcomes you want to achieve. How are you going to achieve them? What will take for you to get more muscle? To be fitter? To lose weight?

So we agreed on some things I need to do day in and day out to deliver those different things like my calorie intake, the amount of protein I eat, the amount of carbohydrates I eat, how much exercise I do, you know, high-intensity training, weightlifting. These are the thing he set up for me.

So basically he set up a few different apps on my phone that allowed me to measure myself daily about the food that I intake and at the end of the week he measures me and says you know, we want to achieve X, Y, and Z this week, you know, and a 2 lbs weight loss and you achieved that, great!

When I’m looking at your food intake, I can see that you’ve eaten 1800 calorie per day which is great and you’ve eaten the right protein. It’s good but then some weeks, he’s like well you can see here that you actually put on a bit of weight this week.

Let’s look at what you did. Well, I can see on average you ate 3,000 calories a day and let’s have a look why that was. Right, you went out for beers a few times here and had a few pizzas. It shouldn’t be surprising to you that you haven’t achieved the outcome you wanted because the inputs are not within what we agreed.

I thought it was really good that even in the fitness industry something I never thought of before they apply principles like input, throughput, output and measuring those to achieve outcomes that you want, and he said to me, it’s sustainable.

Because we were talking about when you have a bad day right, so the week I went out for beers. Well, I went out for beers on Tuesday with a client, it was good fun and I’ll start again next week. Alright? he said “Yup! Absolutely! Just like at work when you say you want to do these ten things today but you only want 8 of them and you think I’ll just leave the rest of the week and I’ll come back to it next week. You don’t want to do that do you? But what you actually do is think okay so, I’ve had a bit of slippage there, what can I do to pull back? Is that gone or can I try and redeem that?”

He said “The next day you wake up and think I had an extra 1000 calories in beers there, I’ve got four days left of the week why don’t I reduce my calorie intake by 250 calories a day and try to eat like whole vegetables and healthy protein for the rest of the week” and it was a really great lesson and never really thought of managing my body the way I manage a business. I always just thought that it was a quick fix like the silver bullet. I can just not eat carbohydrates for the rest of my life and I’ll be great.

So I think it’s really great that you can see tried and tested methodologies applied to any principles on the planet and it works. so next time you think I want to lose some weight, think about leaning (by nature) your body think about measuring what you put in it and measuring the outputs and demonstrating progress.