Delivering Operational Excellence At Northern Rock
Following the nationalisation of Northern Rock, Lean Consulting were engaged in 2009 and perform a diagnostic on the organisation. Our deliverable was to identify the potential opportunities available to reduce costs.
Lean Consulting completed a process & performance diagnostic of the entire company (all functions). We delivered a paper that determined the potential cost reduction available to Northern Rock if they implemented a Lean Operational Excellence programme. We also delivered an Operational Excellence pilot which delivered £1.1M of saving in under 3 months.
Lean Consulting we then appointed to design, lead and deliver a major operational excellent programme. We successfully delivered a total reduction in the resourcing of 393.5 FTE against a target reduction of 305 FTE. This delivered an annualised cost saving of £9.51M to the business. Critically, our programme delivered on budget and on time.
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