Managing Conflict and Difficult Conversations

‘Managing Conflict and Difficult Conversations’ Transcript 00:00:06:23   One of the biggest issues I see when working on improvement programmes 00:00:10:17   is people’s inability to gain consensus and move forward with the improvement. 00:00:16:02   Conflict is one of the biggest barriers to landing an improvement in an 00:00:20:13    organisation whether...
Walking the Walk

Walking the walk

One of the reasons why an organisation has so much opportunity to improve is because Managers are too far removed from the work. I see this in varying degrees when I visit a workplace.