If you’re thinking of implementing some Customer Surveys, I’m going to save you some time… Here are the results of every single Customer Satisfaction survey ever completed:
Have we got the right people in the right roles? Blackburn Rovers play in the Championship League here in England – and they’re not having a great season. There’s a good chance they’ll be relegated to League One next season.
We recently redesigned our Black Belt course and we’re pretty pleased with the results and are getting some great feedback from delegates. One of the major drivers for this work though was to weave MS Excel throughout the course.