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measurements for improvement

9 Lean measures for improving efficiency

Efficiency improvement is something that many of our clients are interested in and we’re often asked for our ‘top tips’ for improving efficiency. Of course, there are many other lean tools and techniques to remove waste and improve quality, but for specifically measuring efficiency, here are our top 9 measures for...
nhs

NHS – both sides keep getting it wrong

Every organisation, including the NHS, has shrinkage. Note: This article appeared in a public sector publication in October 2014. Recently, Jeremy Hunt claimed that: “basic mistakes in hospitals in England cost the NHS up to £2.5bn a year and the NHS could afford to hire more nurses if the errors...