When managing any type of improvement project one of our greatest assets (and liabilities) are our stakeholders.
Inspired by Stephen R Covey and his famous book, ‘The 7 Habits of Highly Effective People’, I thought I would leverage his framework to depict the habits I think make a great trainer. So what are the habits of highly effective trainers?
When training, I often come across sceptics, who repeat the mantra, ‘We have tried that before and failed’, ‘No one will use this, the company are not really interested’. So how do you manage these sceptics? And manage their resistant behaviour in training?
Open For Business As Usual Now that we have started to come to terms with the changes that we have made in our daily lives to deal with Covid, I keep hearing about a “new normal”?!
The coal face. The front line. The people that do the actual work. These are the people who understand how an organisation delivers their product or service.