7 Key Points in Leading a Project
7 Things you need to know in leading a project Roll with the punches The first issue in managing a successful project is that you need to be willing to roll with the punches, often in project management or leadership we have a cognitive bias, that little voice in the...
How to effectively execute your digital transformation strategy
Here’s 5 reason why it doesn’t work:
Why is it important to select appropriate processes for RPA?
Not every process can be automated. Every organisation has processed, and some will have thousands! But, are all processes suitable for Robotic Process Automation (RPA)? The answer is no. Not all processes are suitable nor can be automated. Therefore, to save on valuable funding and resource, it’s vital to identify...
How to harness the amazing power of team work
Team work is one of the most important tools to achieving a successful result. I recently made a trip to the Snowdonia mountains with a group of friends to take in some of the fantastic mountaineering opportunities. Whilst we were out on day 1 in the heavy rain, attempting what...
5 reasons you don’t have a culture of continuous improvement
Almost all companies want a culture of continuous improvement – yet so few have it. Why is that then?
Customer Journeys can be tricky buggers…
How much of an impact does a positive Customer Journey have? Recently, we moved our business bank accounts from one of the major banks to another. We’d had repeatedly bad service to the point where going through the hassle of changing banks was better than stay where we were.
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