Six Sigma is a set of techniques and tools for process improvement. It was introduced by engineers Bill Smith & Mikel J Harry while working at Motorola in 1986. Jack Welch made it central to his business strategy at General Electric in 1995. Six Sigma is achieved when making a product with a specification, the variation within the parts is half of that specification, and ideally, centred in the middle of that specification.

Lean Six Sigma Training is designed to equip individuals and organisation with those tools and techniques that emerged from the work in Motorola, our method experts have built training to help Service organisations use these techniques to reduce the costs to deliver service to customers whilst improving the quality of that service.

Like all methodologies of change, the process is one of acquired knowledge, as such the argument is that ‘we are all learners’.


This is demonstrated by the diversity of our courses from the basics, white belt training, through yellow belt, green belt and black belt, the key to success in the training is the deployment of the knowledge gained from the course into the business processes. Most of our clients recoup the training costs in their first ‘project’.

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