Digital Transformation has been a corporate buzz-term for the last 5 years. Like any latest trend, people have taken an incredibly macro-level concept. They just throw it on any damaged business as the silver bullet we’ve all been waiting for to a point where most SME’s see digital transformation as a fairy tale.
Every organisation has processes, and some will have thousands! But, are all processes suitable for Robotic Process Automation (RPA)? The answer is no. Not all processes are suitable nor can be automated. Therefore, to save on valuable funding and resource, it’s vital to identify the appropriate candidate processes for RPA.
In this article, we will cover what some of the key characteristics are for a Robot (or ‘Bot’), and the reasons why is it important to select the right process to apply RPA:
We’d be sitting in a restaurant and I’d wait for the inevitable comment about the curtains or the colour scheme.
Lean in an Office is different from lean in Manufacturing
Lean has its roots in Manufacturing, so it follows that many consulting firms also have their roots in consulting for Manufacturing. Read More
Here are the results of every Customer Satisfaction survey ever.
If you’re thinking of implementing some Customer Surveys, I’m going to save you some time…