Category

Information

So… What do you do?

By Behaviour, Business, Communication, Continuous Improvement, Customer Service, Data, Employee Engagement, Food for thought, High Performance, Information, Lean Techniques, Lean Thinking, Management, Performance, Robotic Process Automation, RPA, Technology

In the past 7 years as a Lean Continuous Improvement (CI) practitioner, the most common question I get asked is, “So… What is it you do in your role?”  Usually, in response to this question,  I pause for a moment and tend to describe the technical aspects of my job, whether it be: achieving financial benefits through the delivery of projects, releasing capacity through streamlining processes, describing my role as a Lean Six Sigma Black Belt and the list most definitely goes on.  In all cases: I’m often greeted with a blank face, disinterest, statements such as “that sounds complicated” and then the topic of conversation quickly changes to something different and more likely understood by the unaffiliated.

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How to effectively execute your digital transformation strategy

By Data, High Performance, Information, Lean Techniques, Lean Thinking, Management, Performance, Robotic Process Automation, RPA, Technology

Digital Transformation has been a corporate buzz-term for the last 5 years. Like any latest trend, people have taken an incredibly macro-level concept. They just throw it on any damaged business as the silver bullet we’ve all been waiting for to a point where most SME’s see digital transformation as a fairy tale.

Here’s 5 reason why it doesn’t work:

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Why is it important to select appropriate processes for RPA?

By Data, High Performance, Information, Lean Techniques, Lean Thinking, Management, Performance, Robotic Process Automation, RPA, Technology

Every organisation has processes, and some will have thousands! But, are all processes suitable for Robotic Process Automation (RPA)? The answer is no. Not all processes are suitable nor can be automated. Therefore, to save on valuable funding and resource, it’s vital to identify the appropriate candidate processes for RPA.

In this article, we will cover what some of the key characteristics are for a Robot (or ‘Bot’), and the reasons why is it important to select the right process to apply RPA:

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So much advice!

So much advice!

By Bad Data, Information

A consequence of the digitisation of all things is that we now have access to so much information at any time. Perhaps an unintended consequence of this new age of information is the overwhelming volume of advice we are getting.

5 tips for avoiding this. 10 ways to improve that. Don’t do this, do that.

The problem is that for every bit of advice telling you to do something, there’s another telling you not to do it.

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