was successfully added to your cart.
Every time i access the NHS it's painful & wasteful

Every time I access the NHS it’s painful & wasteful

By | Customer experience, Customer Service, Lean Thinking | No Comments
On Tuesday I had a flare up of an ailment I sometime get (once or twice a year) in my foot. A simple medicine takes care of it – but it requires a prescription.

Irritatingly, I went to take my medicine to find I only had 1 or 2 pills left. On Wednesday, I called by doctors surgery to ask if they can give me another prescription for the medicine. They’ve prescribed it before and it’s not a very dangerous class of drug. Read More