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Accepting High Costs

Accepting High Costs

‘Accepting High Costs’ Transcript 00:00:06:23   Recently, I’ve seen more and more examples of companies 00:00:11:22   particularly large companies accepting poor performance 00:00:16:06  and I see this happen quite often in the costs of delivering things 00:00:22:07  and it’s what I like to refer to as the ‘boiled frog syndrome’. 00:00:26:13 ...
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Bad policies – bad processes

I was recently declined finance for a new car. It turned out to be a clerical error when they were processing the application, however, when the salesman called me to advise the finance was declined, my first questions was, naturally, why was it declined?