Business Process Management technology is revolutionising how businesses work. With the growing capabilities of low-code software, or software that writes software, the digitisation of processes in business functions is moving at pace and scale.
Business Process Management or BPM is a well-known methodology to manage processes and workflows in an organisation. For example, this includes Design, Modelling, Implementation, Monitoring and Optimisation. Our in-house experts inject automation to this methodology or what they call Business Process Management Solution. As a result, we help you to increase your efficiency, performance and agility in day-to-day operations.
Because we are Lean by nature, we deliver Business Process Management solutions with a high acceptance rate, low cost and on target.
Therefore in an ever-complex operational environment, BPM can help you manage, operate and maintain your processes in a single place, with control and speed.
BPM Platforms that we are experts in…
A single platform to manage and operate your processes is vital in an age where we use more and more applications to deliver services to customers
As Lean experts, we understand processes and how complicated they can be as the business develop.
We help organisations to improve agility and perform strong ROI through BPMS or Business Process Management Systems – increasing value across your business.
Our BPM experts can help you to:
- Reduce manual entry
- Improve processing times
- Digitise processes at the pace
- Make your organisation more responsive
- Improve control and organisation across different functions
Find out more about Business Process Management Systems (BPM)
Our approach to developing Business Process Management (BPM) solutions
Business Process Automation Case Study
Nationwide needed to re-launch their Simplification and Automation department so they reached out to Lean Consulting to lead the Simplification team. Working with the permanent team, we quickly scaled our capability with external Lean and RPA experts. Above all, we built strong relationships with different departments and divisions. Following that, we demonstrated their new capabilities and how we could help them achieve their internal goals. We delivered dozens of improvements across IT, Customer Operations, Branch Network, Payment Operations, Contact Centres, Document Management and Customer Complaints.