Delivering A Bespoke Course At Brakes
Brakes approached Lean Consulting to help train their people on how to identify and fix problems. How can they train people to find the root cause of issues instead of just treating symptoms.
After a few meetings understanding the need, Lean Consulting put together a Bespoke Course. This course consisted of 8 Wastes, Value Stream Mapping, Root Cause Analysis, FMEA and Generating Solutions techniques. We also identified specific examples of each of these topics from within Brakes. This made the training more relatable because it illustrated the concepts using their own problems and processes.
To develop the course, we added in exercises and one of our brilliant Lego simulations to help bring the training to life. Once signed off by the client, we rolled this training out to dozens of their colleagues. To help the trainee’s develop further, we also provided coaching and mentoring to the trainee’s for the next 6 months. This helped keep them focused on the improvements they were delivering and ensured that they we able to apply the learning in real world situations.