This is either going to sound stupid or you’re going to be nodding your head in silent, weary agreement. Have you ever worked for a company that processes actively prevented you from doing your job?
How often do you consider how much waste you’re creating? Okay. So you’re using a public bathroom and you take a wad of paper towels to dry your hands. 3, 4 or even 5 sheets. It’s a huge waste, right?
Knowing which programme to use can be tricky. PowerPoint is a great programme. It’s flexible and easy to use. It’s designed to be used in Presentations but some are so bad (most are bad…?) that people now fear the dreaded ‘Death By PowerPoint’ whenever they are going to a presentation.
Is there any value in the Employee Engagement Survey?
Think about the last time you actually made a complaint with a company. Why did you complain? Chances are – it wasn’t because of a single failure.
It’s important to always be mindful of your customer. It seems to me that with the advances in technology and the exponential growth in data collection and storage, companies are increasingly looking to better use this data to gain an advantage. Which is great and can provide wonderful insights in...
Are the left and right-hand side of the brain mutually exclusive? This came up on my newsfeed recently – Right Brain Vs Left Brain Creativity Test. The site’s owners indicate that ‘Creative people use the right side of their brains more than the left’ and the site’s quiz will help you...
The coal face. The front line. The people that do the actual work. These are the people who understand how an organisation delivers their product or service.
As someone who works in process improvement, I’m constantly intrigued by the process decisions that I see companies make. This morning, it was British Airways.