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Home » All Courses » Lean Six Sigma Courses » Lean Six Sigma Green Belt Advanced In-House Classroom

Course Content

CUSTOMER SATISFACTION
VOICE OF THE CUSTOMER
ELIMINATE FAILURE
COMPLEX PROJECTS
PROBLEM SOLVING
DATA ANALYSIS

Days

Day 1

Introductions, Background & Define

  • Introducing Change Methodologies
  • Simulation exercise
  • Project Set Up
  • Scoping a project
  • Voice of Customer
  • CTQ's and KPI's
Day 2

Measures Phase

  • How to find waste in a system
  • Mapping Techniques
  • Simulation Exercise
  • Understanding Process behaviour
  • Process capability
  • Current business measures
Picture

Analyse Phase

  • Tools Used for Analysis
  • Value Adding Analysis
  • Root Cause Analysis
  • Displaying and analysing the data
  • Basic hypothesis testing
  • Basic correlation and regression
Picture

Improve Phase

  • Generating solutions
  • Techniques and tips for success
  • Piloting
  • How to deliver successful pilots
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Control Phase

  • Tools to ensure Control is achieved and maintained
  • Team Roles
  • Role play to prepare delegates in tricky situations with Leaders