Lean Six Sigma Black Belt
In-House Classroom
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Price: £19,999
Format: In-House Classroom
Duration: 9 Days Online Learning, 10 Days Classroom Training, 2 Days Coaching and 60 Hours Project Work
CPD Points: 160
Support: LinkedIn Group for Continuous Support
Our Lean Six Sigma Black Belt for Service course provides individuals and groups with an Introduction to all the tools and techniques of Lean Six Sigma Methodology. Delegates will learn how to deliver business improvement projects on the ground.
Delegates will be provided with all the tools they need to make a difference in the workplace, we even give them the templates we use to take away – for free.
Our Black Belt course will provide outstanding opportunities to deliver significant Customer Service improvements whilst reducing the cost to do so.
Our In-House Classroom course is aimed at companies who wish to train a number of individuals. The material will include your company name and only include attendees from your company, it’s a more cost effective approach if you have a number of people that you want to train.
Course Content
CUSTOMER SATISFACTION
VOICE OF THE CUSTOMER
ELIMINATE FAILURE
PROBLEM SOLVING
CUSTOMER SATISFACTION
DATA ANALYSIS
Days
Online Learning5 Days
- Introduction to Lean and Six Sigma
- Materials covering Green Belt concepts
- Videos and exercises to consolidate learning
- Identify project
Classroom Training5 Days
- Project Scoping and Selection
- Understanding Customer
- Process performance and Capability
- Technical measurement methods
- Application of tools and techniques using simulations and exercises
- Project work
Online Learning4 Days
- Materials covering Black Belt concepts
- Videos and exercises to consolidate week 1 of Classroom Training
- Project work on Define and Measure
Classroom Training5 Days
- Root Cause and Hypothesis Testing
- Using Excel tools for statistical analysis
- Designing and making improvements
- Application of tools and techniques using simulations and exercises
- Leadership Module
- Managing successful change
Coaching & Project Work2 days + 60 Hrs
- One to One support from an expert
- Project work through Analyse, Improve and Control phases
- Project submission, review and feedback
- Certification
