This really happened. My wife wanted to set up postal voting with our local council (I do it as I travel a lot for work – it’s much more convenient). I called up and was told by the Customer Service Advisor:
“We’re really busy at the moment. Could you email us about it in a few months?”
I was recently declined finance for a new car. It turned out to be a clerical error when they were processing the application, however, when the salesman called me to advise the finance was declined, my first questions was, naturally, why was it declined?
Our Lean Consultancy company was founded on the premise that high quality consultancy services doesn't have to come with a high quality price tag.
We want to help create high performance organisations. Our goal is to help our clients reach their goals. We believe in the transparency of our work and request that our clients work with us in collaboration, and not for us to operate in isolation.