MAXIMISING YOUR BUSINESS

Consulting

We help organisations improve processes and performance by using Lean Six Sigma techniques. We offer a practical hands-on approach or advise in improving your operation strategy. Whatever your requirements for improvement, we can help you deliver meaningful and measurable change.

LEAN TRAINING

We are experts in Lean Six Sigma, Leadership and Project Management. Our training courses are designed to suit your needs. Whether it’s our world-class online portal, exceptional classroom courses, or practical learning simulations, we have the capability to upskill your colleagues and build internal expertise. We have also helped organisations develop their own ‘in-house’ courses – whatever your needs, we’ve got you covered.

Robotic Process Automation

We’ve implemented Robotic Process Automation (RPA) into a number of organisations – at a rapid pace with real efficiencies gained. We understand how Robotics can be used to improve both your processes and your customer experience and we can help you navigate the compliance and technical minefield that new technology like this can create.

Business Process Management

We understand that high-quality deliveries and client satisfaction is paramount to any organisation. So we support them to develop and simplify company processes through automation; Allowing workflow across the organisation to run more efficient and cost-effective with strong ROI in the long run so you can focus more on important matters.

INDUSTRIES

FINANCE

HOSPITALITY

BUSINESS SERVICES

TELECOMMUNICATION

CONSTRUCTION

MARKETING

LOGISTICS

MANUFACTURING

PROPERTY

NONPROFIT

UTILITY

HEALTHCARE

RECRUITMENT

RETAIL

PUBLIC SECTOR

4,299
People Trained
22
Course Offered
234
Modules Created
42
Clients
213
Completed Projects
65
Consultants

FUNCTIONS

CUSTOMER SERVICE

CALL CENTRES

ADMINISTRATION

RETAIL BRANCHES

FINANCE

IT

HR

RISK

PAYMENT OPERATIONS

COMPLAINTS

SUPPLY CHAIN

SALES

OPERATIONS

CLAIMS

MARKETING

HOSPITAL

HEALTHCARE CENTRES

CARE HOMES

LEADERSHIP

The team are very easy to work with and all have credibility and an engaging style. I've really enjoyed working with the team.

Program Manager, Medical Services

I really enjoyed the session. It has given me a lot to think about with my coaching and a great new angle to approach performance. I would, in fact, say that I found it fascinating that we are able to look at our calls in that amount of detail.

Team Leader, Call Centre, Financial Services

I feel LEAN is really valuable to any organisation and can give a fresh perspective to business processes that support the reduction in failure demand whilst balancing the needs of the customer and business.

Customer Service Manager, Medical Services

The consultant has been excellent throughout the time he has worked with my team. Together, we have driven change and broken down barriers throughout the company, and this has returned great results over the last year.

Service Team Manager, Medical Services

The Lean Training course was great and I've come away from that with lots of energy and passion. I'm now looking forward to applying this to my work.

Fraud Controls Consultant, Financial Services