Online Lean Training for all areas of improvement

We provide every level of Lean Six Sigma training, from Whitebelt to Blackbelt. We also provide Management and project management training

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We Are Lean Consulting

We are a leading provider of both Lean Training & Consulting services in Europe. No matter what industry, we can help improve performance.

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Consulting-icon

Consulting

We help organisations improve processes and performance. We can either take a practical hands on approach to delivery, using Lean Six Sigma techniques to drive improvement, or we can facilitate change throughout your organisation, or we can advise on improvement strategy in your operation. Whatever you requirements for improvement, we can help you deliver meaningful and measurable change.

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Digital

Digital

The pace at which the world is moving to digital interactions and processing is exceeding the development capability of many organisations. We help companies focus on developing quick, light and fast solutions that can help organisations rapidly grow their digital presence. Using our Voice of the Customer experience, we can help with UI design right through to App development through our strategic partners.

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Robotic Process Automation

We’ve implemented Robotic Process Automation (RPA) into a number of organisations – at a rapid pace with real efficiencies gained. We understand how Robotics can be used to improve both your processes and your customer experience and we can help you navigate the compliance and technical minefield that a new technology like this can create. Find out more about how we can help you automate your processes quickly and affordably.

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Lean Training

We are experts in Lean Six Sigma, Leadership and Project Management. And our training courses are available in a range of delivery formats to suit your needs, Whether it’s our world-class online portal, our exceptional classroom courses, or our practical learning simulations, we have capability to upskill your colleagues and build internal expertise. We have also helped organisations develop their own ‘in-house’ courses – whatever your needs, we’ve got you covered.

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Bupa

Bupa

Improving call handling and customer service

IJS Global

IJS Global

Process Improvement Workshops

Brakes

Brakes

Root Cause Analysis

Northern Rock

Northern Rock

Operational Excellence Programme

Interested In Our Lean Training Courses & Our Online Lean Training?Lean Training

Robotic Process AutomationRPAUncategorised

Selecting the right process for RPA (Robotic Process Automation)

Lean ThinkingProblem SolvingProcess Improvement

This one thing can help get your process improvement approved

Customer experienceCustomer SatisfactionNPS

How likely are you to recommend NPS to your friends and family?

Customer experienceCustomer SatisfactionEmployee EngagementLeadershipLean Culture

How close are your Employee Engagement and Customer Experience Strategies?

LeadershipMeasures

What is a good RAG status …..50 Shades of Green?

Outsourcing

Why outsource to big companies?

Customer experienceCustomer ServiceLean Thinking

Every time I access the NHS it’s painful & wasteful

Continuous ImprovementDataLean Thinking

How information flows through a process is important

4273
People trained
22
Courses offered
234
Modules of learning created
41
Amazing clients
185
Improvement projects completed
54
Awesome consultants who’ve worked for us
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"The [Lean Training] course was great and I’ve come away from that with lots of energy and passion, I’m now looking forward to applying this to my work."

Fraud Controls Consultant, Financial Services
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The consultant has been excellent throughout the time he has worked with my team. Together we have driven change and broken down barriers throughout the company and this has returned great results over the last year.

Service Team Manager, Medical Services
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I feel LEAN is really valuable to any organisation and can give a fresh perspective to business processes that supports reduction in failure demand whilst balancing the needs of the customer and business.

Customer Service Manager, Medical Services
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"I really enjoyed the session, it has given me a lot to think about with my coaching and a great new angle to approach performance. I would in fact say that I found it fascinating that we able to look at our calls in that amount of detail."

Team Leader, Call Centre, Financial Services
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Team are very easy to work with and all have credibility and an engaging style. I've really enjoyed working with the team.

Program Manager, Medical Services
vodafone
experian
nationwide
eircom
meteor
northern rock
firstsource
upc
lafarge
brakes
best western
bupa
cheshire building society
axa
capita

Our Approach to Lean Consulting

We utilise a wide range methodologies, tools and techniques to provide services to our clients. Some are well-known approaches such as DMAIC or PDCA, others are bespoke to Lean Consulting and have been developed and refined over the years to provide maximum results for our clients.

Our Approach

About Lean – Process Improvement

No doubt you are familiar with the term ‘Lean’. It’s become a popular terminology for change in today’s corporate culture.

About Lean

About Six Sigma

Six Sigma is an analytical approach to performance improvement and when used with Lean Management Techniques, it is a powerful tool for improving the performance of your business.

About Six Sigma